FAQs | Graveside with Love

Common questions

Frequently asked questions

Everything you need to know about our service. Can't find your answer? Contact us directly.

Pricing & Booking

How much does it cost to clean a headstone in London?

A single headstone clean starts from £54 depending on the size of the memorial and the extent of moss or staining.

How do I get a quote?

Fill in our contact form, email [email protected], message us on WhatsApp, or call 07984 675 549. A photo of the grave helps us give an accurate price.

Do I need to pay upfront?

You can either pay a small deposit or the full amount before the clean is carried out.

How far in advance do I need to book?

We ask for at least 48 hours' notice for most visits. For specific dates such as anniversaries or Christmas, earlier is better.

The Service

Can you clean a grave I can't visit?

Yes. This is what we do most. You tell us the cemetery and the plot number, and we send before-and-after photos.

Do you need permission to clean a grave?

In most cases, no. If the grave is within a managed cemetery, we may need to notify the cemetery office, which we handle on your behalf.

What areas do you cover?

We cover East and North London, including Waltham Forest, Redbridge, Newham, Hackney, Tower Hamlets, Haringey, Enfield, Barnet, Islington and Camden.

How long does a visit take?

A standard headstone clean takes 45 minutes to two hours. We do not rush.

Do you send photos?

Yes, always. We send before-and-after photographs the same day as the visit.

Cleaning Methods

Why shouldn't you use bleach on a gravestone?

Bleach strips the surface of the stone and can cause discolouration. We use conservation-safe cleaning agents that remove moss and staining without harming the stone.

Is it safe to clean a headstone yourself?

It can be, if you use the right products and methods. Avoid bleach, pressure washers and abrasive tools.

What's the best way to clean a marble or granite headstone?

Marble and granite require different approaches; we assess each stone before choosing the method.

Ongoing Care

How often should a grave be maintained?

A minimum of twice a year keeps a grave looking cared for. Monthly visits keep it in excellent condition year-round.

Can you lay flowers on my behalf on an anniversary?

Yes. Tell us the date and what you would like laid, and we will be there, with a photo sent after.

Can I cancel or pause my care plan?

Yes. You can pause, change or cancel at any time with no penalty.

Still have a question?

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